CAPital Ideas

The CAP60 Blog

Some quick definitions before we get started: IVR = Interactive Voice Response. This is a voice recording with which you interact. It can be as simple as “press 1 for sales”, “press 2 for support” or “press 3 for otherREAD MORE
Community Action Agencies are local public and private not-for-profit entities that were created by the passing of the Economic Opportunity Act of 1964 in an effort to fight poverty. The agencies’ ultimate goal is to promote self-sufficiency to those livingREAD MORE
Community Action Agencies have their hands full providing a wide array of services to the many clients that they serve. Any tool that can help to make their jobs easier, faster, increase accuracy, or aid in the reporting of dataREAD MORE

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