Clients can access and enter their own information in your lobby or with a computer from anywhere.  They can log in, edit their information, and check eligibility without the need for a Case Worker. Based on the information they provide, CAP60’s Client Kiosk automatically lists all the programs they are eligible for, as well as the documents they would need to submit in order to enroll in the programs. They can even upload the required documents through the kiosk. All information entered into the Client Kiosk is automatically accessible in your database.

Currently CAP60 agencies using the Client Kiosk see about a 30% shift from manual intake to the kiosk. This gives your intake staff more time to interact with clients, finish paperwork, or provide other services around the agency. As technology continues to advance and become more accessible to all, we anticipate the client’s use of the Kiosk to increase year to year.